{"id":914799,"date":"2025-03-18T08:32:55","date_gmt":"2025-03-18T03:02:55","guid":{"rendered":"https:\/\/telecomlive.in\/web\/?p=914799"},"modified":"2025-03-18T08:32:55","modified_gmt":"2025-03-18T03:02:55","slug":"rbi-governor-sanjay-malhotra-calls-on-banks-to-adopt-ai-to-address-consumer-complaints","status":"publish","type":"post","link":"https:\/\/telecomlive.in\/web\/2025\/03\/18\/rbi-governor-sanjay-malhotra-calls-on-banks-to-adopt-ai-to-address-consumer-complaints\/","title":{"rendered":"RBI governor Sanjay Malhotra calls on banks to adopt AI to address consumer complaints"},"content":{"rendered":"<p>India&#8217;s central bank-regulated entities can leverage artificial intelligence internal controls to address consumer complaints on mis-selling and aggressive practices, central bank governor Sanjay Malhotra said on Monday.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>India&#8217;s central bank-regulated entities can leverage artificial intelligence internal controls to address consumer complaints on mis-selling and aggressive practices, central bank governor Sanjay Malhotra said on Monday.<\/p>\n","protected":false},"author":10,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[20,44,4],"tags":[],"class_list":["post-914799","post","type-post","status-publish","format-standard","hentry","category-deccan-herald-newspapers","category-it-2-deccan-herald-newspapers","category-newspapers"],"acf":[],"_links":{"self":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/914799","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/comments?post=914799"}],"version-history":[{"count":0,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/914799\/revisions"}],"wp:attachment":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/media?parent=914799"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/categories?post=914799"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/tags?post=914799"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}