{"id":906876,"date":"2025-02-18T11:09:43","date_gmt":"2025-02-18T05:39:43","guid":{"rendered":"https:\/\/telecomlive.in\/web\/?p=906876"},"modified":"2025-02-18T11:09:43","modified_gmt":"2025-02-18T05:39:43","slug":"zomato-ceo-deepinder-goyal-announces-companys-first-ai-product-nugget-says-will-give-it-for-free-to-these-founders","status":"publish","type":"post","link":"https:\/\/telecomlive.in\/web\/2025\/02\/18\/zomato-ceo-deepinder-goyal-announces-companys-first-ai-product-nugget-says-will-give-it-for-free-to-these-founders\/","title":{"rendered":"Zomato CEO Deepinder Goyal announces company\u2019s first AI product, Nugget; says will give it for free to these founders"},"content":{"rendered":"<p>Zomato CEO Deepinder Goyal has unveiled Nugget, an artificial intelligence-powered customer support platform, expanding company\u2019s portfolio into business-to-business software services. The no-code platform, which can autonomously handle up to 80% of customer queries, is now available to businesses worldwide.<\/p>\n<p>Developed internally over three years, Nugget currently processes more than 15 million monthly support interactions across Zomato&#8217;s portfolio companies, including grocery delivery service Blinkit and B2B food supplier Hyperpure. The platform marks the first product launch from Zomato Labs, the company&#8217;s in-house innovation incubator.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Zomato CEO Deepinder Goyal has unveiled Nugget, an artificial intelligence-powered customer support platform, expanding company\u2019s portfolio into business-to-business software services. The no-code platform, which can autonomously handle up to 80% of customer queries, is now available to businesses worldwide. Developed internally over three years, Nugget currently processes more than 15 million monthly support interactions across Zomato&#8217;s portfolio companies, including grocery delivery service Blinkit and B2B food supplier Hyperpure. The platform marks the first product launch from Zomato Labs, the company&#8217;s in-house innovation incubator.<\/p>\n","protected":false},"author":11,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[87,4,11],"tags":[],"class_list":["post-906876","post","type-post","status-publish","format-standard","hentry","category-it-2-the-times-of-india","category-newspapers","category-the-times-of-india"],"acf":[],"_links":{"self":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/906876","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/comments?post=906876"}],"version-history":[{"count":0,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/906876\/revisions"}],"wp:attachment":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/media?parent=906876"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/categories?post=906876"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/tags?post=906876"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}