{"id":887790,"date":"2024-12-16T07:44:31","date_gmt":"2024-12-16T02:14:31","guid":{"rendered":"https:\/\/telecomlive.in\/web\/?p=887790"},"modified":"2024-12-16T08:11:25","modified_gmt":"2024-12-16T02:41:25","slug":"exotel-accelerates-ai-led-innovations-to-redefine-customer-experience","status":"publish","type":"post","link":"https:\/\/telecomlive.in\/web\/2024\/12\/16\/exotel-accelerates-ai-led-innovations-to-redefine-customer-experience\/","title":{"rendered":"Exotel accelerates AI-led innovations to redefine customer experience"},"content":{"rendered":"<p>Exotel, a leading provider of AI-powered customer engagement and experience solutions, said it is building new standards in the customer experience (CX) domain with its product roadmap and vision for financial year 2024-2025 (FY25). <\/p>\n<p>At the heart of its innovation is Exotel\u2019s Harmony platform, an AI-first customer engagement solution designed to unify conversations, context, and workflows across channels and systems.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Exotel, a leading provider of AI-powered customer engagement and experience solutions, said it is building new standards in the customer experience (CX) domain with its product roadmap and vision for financial year 2024-2025 (FY25). At the heart of its innovation is Exotel\u2019s Harmony platform, an AI-first customer engagement solution designed to unify conversations, context, and workflows across channels and systems.<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[9,34,4],"tags":[],"class_list":["post-887790","post","type-post","status-publish","format-standard","hentry","category-business-standard-newspapers","category-it-2-business-standard-newspapers","category-newspapers"],"acf":[],"_links":{"self":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/887790","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/comments?post=887790"}],"version-history":[{"count":0,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/887790\/revisions"}],"wp:attachment":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/media?parent=887790"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/categories?post=887790"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/tags?post=887790"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}