{"id":885927,"date":"2024-12-10T08:38:19","date_gmt":"2024-12-10T03:08:19","guid":{"rendered":"https:\/\/telecomlive.in\/web\/?p=885927"},"modified":"2024-12-10T09:44:57","modified_gmt":"2024-12-10T04:14:57","slug":"oneplus-fined-rs-5000-for-failing-to-provide-user-manual-to-bengaluru-customer","status":"publish","type":"post","link":"https:\/\/telecomlive.in\/web\/2024\/12\/10\/oneplus-fined-rs-5000-for-failing-to-provide-user-manual-to-bengaluru-customer\/","title":{"rendered":"OnePlus fined Rs 5,000 for failing to provide user manual to Bengaluru customer"},"content":{"rendered":"<p>Bengaluru: S M Ramesh, a resident of Sanjay Nagar, Bengaluru, was awarded Rs 5,000 by the city&#8217;s consumer disputes redressal commission after he complained that OnePlus India Technology Pvt Ltd failed to provide a user manual along with his smartphone. Ramesh purchased a OnePlus Nord CE 3 for Rs 24,598 but did not receive a user manual with the device. This omission reportedly caused difficulties in locating the phone&#8217;s warranty details and the company&#8217;s contact information. Although OnePlus provided the manual four months later, Ramesh decided to file a complaint in June, citing &#8220;deficiency in service.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Bengaluru: S M Ramesh, a resident of Sanjay Nagar, Bengaluru, was awarded Rs 5,000 by the city&#8217;s consumer disputes redressal commission after he complained that OnePlus India Technology Pvt Ltd failed to provide a user manual along with his smartphone. Ramesh purchased a OnePlus Nord CE 3 for Rs 24,598 but did not receive a user manual with the device. This omission reportedly caused difficulties in locating the phone&#8217;s warranty details and the company&#8217;s contact information. Although OnePlus provided the manual four months later, Ramesh decided to file a complaint in June, citing &#8220;deficiency in service.&#8221;<\/p>\n","protected":false},"author":10,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[4,60,10],"tags":[],"class_list":["post-885927","post","type-post","status-publish","format-standard","hentry","category-newspapers","category-telecom-the-economic-times","category-the-economic-times"],"acf":[],"_links":{"self":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/885927","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/comments?post=885927"}],"version-history":[{"count":0,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/885927\/revisions"}],"wp:attachment":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/media?parent=885927"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/categories?post=885927"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/tags?post=885927"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}