{"id":878557,"date":"2024-11-20T08:17:55","date_gmt":"2024-11-20T02:47:55","guid":{"rendered":"https:\/\/telecomlive.in\/web\/?p=878557"},"modified":"2024-11-20T08:43:40","modified_gmt":"2024-11-20T03:13:40","slug":"63-of-consumers-stress-the-importance-of-trust-in-ai-with-200-bln-in-sales-expected-this-holiday-season-as-per-salesforce-report","status":"publish","type":"post","link":"https:\/\/telecomlive.in\/web\/2024\/11\/20\/63-of-consumers-stress-the-importance-of-trust-in-ai-with-200-bln-in-sales-expected-this-holiday-season-as-per-salesforce-report\/","title":{"rendered":"63% of consumers stress the importance of trust in AI, with $200 bln in sales expected this holiday season, as per Salesforce report"},"content":{"rendered":"<p>63% of consumers globally believe that advances in AI make trust even more important, according to Salesforce\u2019s latest State of the AI Connected Customer report. In India, Millennials (57%) and Gen X (58%) are the most open to engaging with AI agents for customer service, surpassing Gen Z (51%) and Baby Boomers (42%). <\/p>\n<p>Consumer trust is at its lowest point in eight years, with 51% of respondents trusting companies less than they did a year ago. Over half believe businesses are careless with customer data, compounding skepticism.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>63% of consumers globally believe that advances in AI make trust even more important, according to Salesforce\u2019s latest State of the AI Connected Customer report. In India, Millennials (57%) and Gen X (58%) are the most open to engaging with AI agents for customer service, surpassing Gen Z (51%) and Baby Boomers (42%). Consumer trust is at its lowest point in eight years, with 51% of respondents trusting companies less than they did a year ago. Over half believe businesses are careless with customer data, compounding skepticism.<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[63,4,12],"tags":[],"class_list":["post-878557","post","type-post","status-publish","format-standard","hentry","category-it-2-the-financial-express","category-newspapers","category-the-financial-express"],"acf":[],"_links":{"self":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/878557","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/comments?post=878557"}],"version-history":[{"count":0,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/878557\/revisions"}],"wp:attachment":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/media?parent=878557"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/categories?post=878557"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/tags?post=878557"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}