{"id":865021,"date":"2024-10-10T09:22:06","date_gmt":"2024-10-10T03:52:06","guid":{"rendered":"https:\/\/telecomlive.in\/web\/?p=865021"},"modified":"2024-10-10T09:27:55","modified_gmt":"2024-10-10T03:57:55","slug":"vi-business-genesys-partner-to-provide-indian-firms-with-advanced-cloud-and-telecom-solutions","status":"publish","type":"post","link":"https:\/\/telecomlive.in\/web\/2024\/10\/10\/vi-business-genesys-partner-to-provide-indian-firms-with-advanced-cloud-and-telecom-solutions\/","title":{"rendered":"Vi Business, Genesys partner to provide Indian firms with advanced cloud and telecom solutions"},"content":{"rendered":"<p>NEW DELHI: Vi Business, the enterprise arm of telecom operator Vodafone Idea (Vi), announced a partnership with Genesys to provide Indian businesses with advanced cloud and telecom solutions. <\/p>\n<p>This collaboration marks Vi\u2019s entry into the Contact Centre as a Service (CCaaS) sector, aiming to introduce next-generation cloud and telecom solutions and deliver a unified omnichannel customer experience (CX).<\/p>\n","protected":false},"excerpt":{"rendered":"<p>NEW DELHI: Vi Business, the enterprise arm of telecom operator Vodafone Idea (Vi), announced a partnership with Genesys to provide Indian businesses with advanced cloud and telecom solutions. This collaboration marks Vi\u2019s entry into the Contact Centre as a Service (CCaaS) sector, aiming to introduce next-generation cloud and telecom solutions and deliver a unified omnichannel customer experience (CX).<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[4,76,17],"tags":[],"class_list":["post-865021","post","type-post","status-publish","format-standard","hentry","category-newspapers","category-telecom-the-new-indian-express","category-the-new-indian-express"],"acf":[],"_links":{"self":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/865021","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/comments?post=865021"}],"version-history":[{"count":0,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/865021\/revisions"}],"wp:attachment":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/media?parent=865021"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/categories?post=865021"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/tags?post=865021"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}