{"id":862929,"date":"2024-10-04T08:36:34","date_gmt":"2024-10-04T03:06:34","guid":{"rendered":"https:\/\/telecomlive.in\/web\/?p=862929"},"modified":"2024-10-04T08:36:34","modified_gmt":"2024-10-04T03:06:34","slug":"ai-startup-crescendo-hits-500-mn-valuation-seeks-to-compete-with-contact-center-giants","status":"publish","type":"post","link":"https:\/\/telecomlive.in\/web\/2024\/10\/04\/ai-startup-crescendo-hits-500-mn-valuation-seeks-to-compete-with-contact-center-giants\/","title":{"rendered":"AI startup Crescendo hits $500 mn valuation, seeks to compete with contact center giants"},"content":{"rendered":"<p>NEW DELHI: Crescendo, a provider of artificial intelligence (AI)-driven customer experience (CX) platform, has raised $50 million in a Series C round led by General Catalyst. The financing will enable the company to disrupt the $741 billion global contact center market, it said on Wednesday.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>NEW DELHI: Crescendo, a provider of artificial intelligence (AI)-driven customer experience (CX) platform, has raised $50 million in a Series C round led by General Catalyst. The financing will enable the company to disrupt the $741 billion global contact center market, it said on Wednesday.<\/p>\n","protected":false},"author":10,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[59,4,10],"tags":[],"class_list":["post-862929","post","type-post","status-publish","format-standard","hentry","category-it-2-the-economic-times","category-newspapers","category-the-economic-times"],"acf":[],"_links":{"self":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/862929","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/comments?post=862929"}],"version-history":[{"count":0,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/862929\/revisions"}],"wp:attachment":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/media?parent=862929"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/categories?post=862929"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/tags?post=862929"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}