{"id":831019,"date":"2024-07-09T11:06:54","date_gmt":"2024-07-09T05:36:54","guid":{"rendered":"https:\/\/telecomlive.in\/web\/?p=831019"},"modified":"2024-07-09T11:06:54","modified_gmt":"2024-07-09T05:36:54","slug":"ghosts-in-the-machine-peril-of-hallucinations-in-genai-chatbots","status":"publish","type":"post","link":"https:\/\/telecomlive.in\/web\/2024\/07\/09\/ghosts-in-the-machine-peril-of-hallucinations-in-genai-chatbots\/","title":{"rendered":"Ghosts in the machine: Peril of hallucinations in GenAI chatbots"},"content":{"rendered":"<p>In February this year, the Canadian civil resolutions tribunal began hearing a case that could best be described as \u2018one of a kind\u2019. Jake Moffatt, a Canadian resident, was seeking compensation from Air Canada for wrong information given by the airline\u2019s chatbot about its bereavement policy.<\/p>\n<p>The chatbot, according to Moffatt, said he could claim a discount within 90 days of taking the flight, in line with the airline\u2019s policy.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In February this year, the Canadian civil resolutions tribunal began hearing a case that could best be described as \u2018one of a kind\u2019. Jake Moffatt, a Canadian resident, was seeking compensation from Air Canada for wrong information given by the airline\u2019s chatbot about its bereavement policy. The chatbot, according to Moffatt, said he could claim a discount within 90 days of taking the flight, in line with the airline\u2019s policy.<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[59,4,10],"tags":[],"class_list":["post-831019","post","type-post","status-publish","format-standard","hentry","category-it-2-the-economic-times","category-newspapers","category-the-economic-times"],"acf":[],"_links":{"self":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/831019","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/comments?post=831019"}],"version-history":[{"count":0,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/831019\/revisions"}],"wp:attachment":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/media?parent=831019"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/categories?post=831019"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/tags?post=831019"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}