Online product delivery mix-ups are common, and people often receive the wrong items. A man named Aryan ordered a Sony TV worth Rs 1 lakh during Flipkart\u2019s Big Billion Days sale (popularly known as, Flipkart BBD sale), but he received a Thomson TV instead. He shared his ordeal on X (formerly, Twitter), which gained widespread attention.<\/p>\n
Aryan was eager to buy the Sony TV to enjoy the ongoing ICC Men\u2019s ODI World Cup on a big screen, but he was disappointed to receive the wrong item. He immediately contacted Flipkart\u2019s customer care to resolve the issue, but it was not resolved even after two weeks.<\/p>\n
He wrote on X, \u201c\u2019I had purchased a Sony tv from @Flipkart on 7th Oct, delivered on 10th Oct and sony installation guy came on 11th Oct, he unboxed the tv himself and we were shocked to see a Thomson tv Inside Sony box too with no accessories like stand, remote, etc.\u201d
\nIn the next thread, he wrote, \u201cI raised this issue instantly with Flipkart customer care and they asked me to upload images of the tv, I have uploaded images as instructed, still, they asked me two or three times to upload images and I have uploaded as asked<\/p>\n
Even after uploading the images of the wrong TV multiple times, the company has not processed the return request. The customer was promised a resolution on October 24, but the date was extended to November 1. The customer is frustrated and stressed, as they were waiting for the sale to buy a TV to watch the World Cup on a big screen.<\/p>\n
Flipkart responded to the customer\u2019s viral post, apologising for the experience and asking the customer to DM them with their order details.<\/p>\n","protected":false},"excerpt":{"rendered":"
Online product delivery mix-ups are common, and people often receive the wrong items. A man named Aryan ordered a Sony TV worth Rs 1 lakh during Flipkart\u2019s Big Billion Days sale (popularly known as, Flipkart BBD sale), but he received a Thomson TV instead. He shared his ordeal on X (formerly, Twitter), which gained widespread attention. Aryan was eager to buy the Sony TV to enjoy the ongoing ICC Men\u2019s ODI World Cup on a big screen, but he was disappointed to receive the wrong item. He immediately contacted Flipkart\u2019s customer care to resolve the issue, but it was not […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[7],"tags":[],"class_list":["post-800617","post","type-post","status-publish","format-standard","hentry","category-it-2"],"acf":[],"_links":{"self":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/800617","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/comments?post=800617"}],"version-history":[{"count":0,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/800617\/revisions"}],"wp:attachment":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/media?parent=800617"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/categories?post=800617"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/tags?post=800617"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}