India\u2019s Tata Consultancy Services (TCS) said on Thursday it has been selected by the labour department of the US state of Georgia to replace its unemployment insurance system with a cloud-based platform that will streamline the claims process and ensure prompt financial assistance.<\/p>\n
Georgia experienced a surge in unemployment claims during the pandemic \u2013 the third highest in the nation \u2013 that placed tremendous strain on its 40-year-old unemployment system and underscored the urgent need for change.<\/p>\n
The human-centric design of the new web-based platform will allow Georgians to apply for unemployment insurance benefits, securely upload documents, check the status of their claims, and receive important updates, said a statement. Financial details of the agreement were not released.<\/p>\n
\u201cModernising Georgia\u2019s 80s-era unemployment system represents the dynamic fusion between efficiency and innovation,\u201d said Bruce Thompson, commissioner of Georgia Department of Labor (GDOL). \u201cA modern and responsive unemployment system minimises claims processing times, enhances the customer experience, prevents fraud, and positions GDOL to become the most transparent and responsive agency in state government.\u201d<\/p>\n
\u201cWe are pleased to partner with the Georgia Department of Labor in their digital transformation journey to create a new seamless and secure unemployment system that will meet the evolving needs of claimants and employers, streamline claims processing, reduce errors, prevent fraud, and improve the overall user experience,\u201d said Robert Kane, chief commercial officer, US Public Services, TCS.<\/p>\n
TCS said in two decades it has worked to transform the legacy unemployment insurance systems of Connecticut, Florida, Kansas, Maine, Mississippi, Missouri, New York, and Wyoming. During the pandemic, TCS helped several US states manage an exponential increase in unemployment claims, including the integration of the Federal Government\u2019s Pandemic Unemployment Assistance.<\/p>\n
TCS is one of the largest recruiters in the US information technology services industry and it employs more than 2,300 people in Georgia.<\/p>\n","protected":false},"excerpt":{"rendered":"
India\u2019s Tata Consultancy Services (TCS) said on Thursday it has been selected by the labour department of the US state of Georgia to replace its unemployment insurance system with a cloud-based platform that will streamline the claims process and ensure prompt financial assistance. Georgia experienced a surge in unemployment claims during the pandemic \u2013 the third highest in the nation \u2013 that placed tremendous strain on its 40-year-old unemployment system and underscored the urgent need for change. The human-centric design of the new web-based platform will allow Georgians to apply for unemployment insurance benefits, securely upload documents, check the status […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[7],"tags":[],"class_list":["post-800552","post","type-post","status-publish","format-standard","hentry","category-it-2"],"acf":[],"_links":{"self":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/800552","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/comments?post=800552"}],"version-history":[{"count":0,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/800552\/revisions"}],"wp:attachment":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/media?parent=800552"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/categories?post=800552"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/tags?post=800552"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}