Social media giant Meta\u2019s Facebook took action against around 45 per cent of complaints it received from users and Instagram against 64 per cent of grievances raised by users in March 2023, according to the company\u2019s latest India Monthly Report.<\/p>\n
As per the category-wise information disclosed by Meta, Facebook acted only on around 8 per cent of grievances raised by users for their \u201caccount has been hacked\u201d, 22 per cent in case of \u201cinappropriate or abusive content\u201d and 23 per cent in case of \u201cbullying or harassment\u201d.<\/p>\n
The social media platform took action on less than one-fourth of grievances in cases where users have objected to the content which they claimed was showing them in nudity or partial nudity or in a sexual act. Facebook received a total 7,193 grievances from users and provided tools for users to resolve their issues in 1,903 cases.<\/p>\n
\u201cOf the other 5,290 reports where specialized review was needed, we reviewed content as per our policies, and we took action on 1,300 reports in total,\u201d Meta said in the report for Facebook.The category-wise details of action taken on 1,300 additional reports was not disclosed by Facebook.<\/p>\n
Facebook on its own acted on around 38 million content which it found were violating its community guidelines. The top three categories on which Facebook took action comprised 32 million spam content, 2.4 million content faced action for violating policy around adult nudity and sexual activity and 2.2 million for violent and graphic content.<\/p>\n
The action taken by Meta\u2018s Instagram was higher at around 64 per cent compared to that on Facebook. Instagram received 9,226 grievances from users, out of which it acted on 5,936 incidents. The company provided tools for users to resolve their issues in 4,280 cases.<\/p>\n
Instagram provided tools in around 98.57 per cent in cases where content showed the reporter and the reporter did not want to be displayed. Instagram acted on 391 or 84 per cent of 465 complaints where users reported that the content was showing them in nudity or partial nudity or in a sexual act. It took least action on grievances of accounts being hacked.<\/p>\n
\u201cOf the other 4,946 reports where specialized review was needed, we reviewed content as per our policies, and we took action on 1,656 reports in total,\u201d Meta said for action taken by Instagram. The category or the policy wise details of 1,656 reports were not shared by the company in the report. Instagram on its own acted against around 3 million content. The top violations were noticed under \u201cAdult Nudity and Sexual Activity\u201d category, Violent and<\/p>\n
Graphic Content category and \u201cBullying and Harassment\u201d segment. Meta received only one order from Grievances Appellate Committee (GAC) on which it acted. The GAC looks into complaint of users who are not satisfied by the resolution of social media majors.<\/p>\n","protected":false},"excerpt":{"rendered":"
Social media giant Meta\u2019s Facebook took action against around 45 per cent of complaints it received from users and Instagram against 64 per cent of grievances raised by users in March 2023, according to the company\u2019s latest India Monthly Report. As per the category-wise information disclosed by Meta, Facebook acted only on around 8 per cent of grievances raised by users for their \u201caccount has been hacked\u201d, 22 per cent in case of \u201cinappropriate or abusive content\u201d and 23 per cent in case of \u201cbullying or harassment\u201d. The social media platform took action on less than one-fourth of grievances in […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[7],"tags":[],"class_list":["post-800134","post","type-post","status-publish","format-standard","hentry","category-it-2"],"acf":[],"_links":{"self":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/800134","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/comments?post=800134"}],"version-history":[{"count":0,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/800134\/revisions"}],"wp:attachment":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/media?parent=800134"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/categories?post=800134"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/tags?post=800134"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}