{"id":1049258,"date":"2026-11-14T09:00:44","date_gmt":"2026-11-14T03:30:44","guid":{"rendered":"https:\/\/telecomlive.in\/web\/?p=1049258"},"modified":"2026-11-14T09:43:36","modified_gmt":"2026-11-14T04:13:36","slug":"microsoft-apologises-to-customers-and-partners-after-global-outage-what-went-wrong","status":"publish","type":"post","link":"https:\/\/telecomlive.in\/web\/2026\/11\/14\/microsoft-apologises-to-customers-and-partners-after-global-outage-what-went-wrong\/","title":{"rendered":"Microsoft apologises to customers and partners after global outage: What went wrong?"},"content":{"rendered":"<p>Microsoft on Friday (November 13) apologised to customers and partners after a global outage disrupted Outlook, Teams, Copilot and other services, saying it was seeing \u201cbroad recovery and stability\u201d across its platforms.<\/p>\n<p>The company attributed the disruption to a problem introduced during an earlier network capacity upgrade that surfaced following a recent network change. It said the incident was unrelated to a cyberattack or artificial intelligence agents.<\/p>\n<p>\u201cWe are deeply sorry for the disruption this incident has caused our customers and partners,\u201d Microsoft said in a statement on X.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Microsoft on Friday (November 13) apologised to customers and partners after a global outage disrupted Outlook, Teams, Copilot and other services, saying it was seeing \u201cbroad recovery and stability\u201d across its platforms. The company attributed the disruption to a problem introduced during an earlier network capacity upgrade that surfaced following a recent network change. It said the incident was unrelated to a cyberattack or artificial intelligence agents. \u201cWe are deeply sorry for the disruption this incident has caused our customers and partners,\u201d Microsoft said in a statement on X.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[63,4,12],"tags":[],"class_list":["post-1049258","post","type-post","status-publish","format-standard","hentry","category-it-2-the-financial-express","category-newspapers","category-the-financial-express"],"acf":[],"_links":{"self":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/1049258","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/comments?post=1049258"}],"version-history":[{"count":1,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/1049258\/revisions"}],"predecessor-version":[{"id":1049287,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/1049258\/revisions\/1049287"}],"wp:attachment":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/media?parent=1049258"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/categories?post=1049258"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/tags?post=1049258"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}