{"id":1040685,"date":"2026-10-05T07:50:51","date_gmt":"2026-10-05T02:20:51","guid":{"rendered":"https:\/\/telecomlive.in\/web\/?p=1040685"},"modified":"2026-10-05T07:56:18","modified_gmt":"2026-10-05T02:26:18","slug":"fusion-cx-betting-big-on-ai-services-data-infrastructure-md","status":"publish","type":"post","link":"https:\/\/telecomlive.in\/web\/2026\/10\/05\/fusion-cx-betting-big-on-ai-services-data-infrastructure-md\/","title":{"rendered":"Fusion CX betting big on AI services, data infrastructure: MD"},"content":{"rendered":"<p>Kolkata: City-based customer experience firm Fusion CX is betting big on AI-enabled services and data infrastructure, and expects its share in total turnover to rise to 25 per cent in the next 12-18 months from the current 10 per cent, a top official said on Saturday. <\/p>\n<p>The IPO-bound company&#8217;s total turnover stood at \u20b91,818.13 crore in the 2025-26 fiscal. <\/p>\n<p>Co-founder and MD Kishore Saraogi said the company has pivoted towards technology over the last five years, embedding AI-led technology into operations, and the segment has emerged as one of its key growth pillars.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Kolkata: City-based customer experience firm Fusion CX is betting big on AI-enabled services and data infrastructure, and expects its share in total turnover to rise to 25 per cent in the next 12-18 months from the current 10 per cent, a top official said on Saturday. The IPO-bound company&#8217;s total turnover stood at \u20b91,818.13 crore in the 2025-26 fiscal. Co-founder and MD Kishore Saraogi said the company has pivoted towards technology over the last five years, embedding AI-led technology into operations, and the segment has emerged as one of its key growth pillars.<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[59,4,10],"tags":[],"class_list":["post-1040685","post","type-post","status-publish","format-standard","hentry","category-it-2-the-economic-times","category-newspapers","category-the-economic-times"],"acf":[],"_links":{"self":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/1040685","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/comments?post=1040685"}],"version-history":[{"count":1,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/1040685\/revisions"}],"predecessor-version":[{"id":1040704,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/1040685\/revisions\/1040704"}],"wp:attachment":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/media?parent=1040685"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/categories?post=1040685"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/tags?post=1040685"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}