{"id":1036299,"date":"2026-09-17T10:21:37","date_gmt":"2026-09-17T04:51:37","guid":{"rendered":"https:\/\/telecomlive.in\/web\/?p=1036299"},"modified":"2026-09-17T10:21:37","modified_gmt":"2026-09-17T04:51:37","slug":"salesforce-launches-koa-all-about-the-tech-firms-first-crm-reasoning-ai-model-powered-by-nvidia-nemotron","status":"publish","type":"post","link":"https:\/\/telecomlive.in\/web\/2026\/09\/17\/salesforce-launches-koa-all-about-the-tech-firms-first-crm-reasoning-ai-model-powered-by-nvidia-nemotron\/","title":{"rendered":"Salesforce launches Koa: All about the tech firm&#8217;s first CRM reasoning AI model powered by NVIDIA Nemotron"},"content":{"rendered":"<p>Salesforce has announced Koa, its first CRM reasoning model for Agentforce, at its Dreamforce conference. Built in collaboration with NVIDIA, Koa is designed to handle complex, multi-step business workflows such as updating opportunities, routing customer cases and scheduling follow-ups.<\/p>\n<p>Salesforce claims Koa was developed by a post-training NVIDIA Nemotron 3 Super customised with a synthetic dataset of Salesforce&#8217;s own enterprise workflows. The company stated that it has not used any customer information to train the model.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Salesforce has announced Koa, its first CRM reasoning model for Agentforce, at its Dreamforce conference. Built in collaboration with NVIDIA, Koa is designed to handle complex, multi-step business workflows such as updating opportunities, routing customer cases and scheduling follow-ups. Salesforce claims Koa was developed by a post-training NVIDIA Nemotron 3 Super customised with a synthetic dataset of Salesforce&#8217;s own enterprise workflows. The company stated that it has not used any customer information to train the model.<\/p>\n","protected":false},"author":11,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[55,13,4],"tags":[],"class_list":["post-1036299","post","type-post","status-publish","format-standard","hentry","category-it-2-live-mint","category-live-mint","category-newspapers"],"acf":[],"_links":{"self":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/1036299","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/comments?post=1036299"}],"version-history":[{"count":1,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/1036299\/revisions"}],"predecessor-version":[{"id":1036302,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/1036299\/revisions\/1036302"}],"wp:attachment":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/media?parent=1036299"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/categories?post=1036299"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/tags?post=1036299"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}