{"id":1029305,"date":"2026-08-17T11:07:25","date_gmt":"2026-08-17T05:37:25","guid":{"rendered":"https:\/\/telecomlive.in\/web\/?p=1029305"},"modified":"2026-08-17T11:07:25","modified_gmt":"2026-08-17T05:37:25","slug":"10-online-shopping-platforms-that-faced-most-consumer-complaints-non-delivery-of-goods-top-grievance-rs-91-crore-refunds-in-one-year","status":"publish","type":"post","link":"https:\/\/telecomlive.in\/web\/2026\/08\/17\/10-online-shopping-platforms-that-faced-most-consumer-complaints-non-delivery-of-goods-top-grievance-rs-91-crore-refunds-in-one-year\/","title":{"rendered":"\u201810 online shopping platforms that faced most consumer complaints, non-delivery of goods top grievance; Rs 91 crore refunds in one year\u2019"},"content":{"rendered":"<p>Online shopping giants Flipkart, Amazon and Meesho emerged as the top three platforms facing the highest volume of consumer grievances on the National Consumer Helpline (NCH) in 2025, the government informed the Lok Sabha recently. In a written reply to the Parliament, Union Minister of State for Consumer Affairs BL Verma disclosed that Flipkart topped the list with over 1.33 lakh complaints, followed by Amazon with 91,248 and Meesho with 29,284. Quick-commerce and niche retail platforms also featured prominently among the top ten offenders.<\/p>\n<p>Operated by the Department of Consumer Affairs, the NCH acts as a single-window pre-litigation website. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Online shopping giants Flipkart, Amazon and Meesho emerged as the top three platforms facing the highest volume of consumer grievances on the National Consumer Helpline (NCH) in 2025, the government informed the Lok Sabha recently. In a written reply to the Parliament, Union Minister of State for Consumer Affairs BL Verma disclosed that Flipkart topped the list with over 1.33 lakh complaints, followed by Amazon with 91,248 and Meesho with 29,284. Quick-commerce and niche retail platforms also featured prominently among the top ten offenders. Operated by the Department of Consumer Affairs, the NCH acts as a single-window pre-litigation website.<\/p>\n","protected":false},"author":11,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[87,4,11],"tags":[],"class_list":["post-1029305","post","type-post","status-publish","format-standard","hentry","category-it-2-the-times-of-india","category-newspapers","category-the-times-of-india"],"acf":[],"_links":{"self":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/1029305","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/comments?post=1029305"}],"version-history":[{"count":1,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/1029305\/revisions"}],"predecessor-version":[{"id":1029306,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/1029305\/revisions\/1029306"}],"wp:attachment":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/media?parent=1029305"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/categories?post=1029305"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/tags?post=1029305"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}