{"id":1025959,"date":"2026-08-04T07:40:28","date_gmt":"2026-08-04T02:10:28","guid":{"rendered":"https:\/\/telecomlive.in\/web\/?p=1025959"},"modified":"2026-08-04T07:45:26","modified_gmt":"2026-08-04T02:15:26","slug":"trais-revamped-mycall-app-to-assess-voice-call-quality-via-user-feedback","status":"publish","type":"post","link":"https:\/\/telecomlive.in\/web\/2026\/08\/04\/trais-revamped-mycall-app-to-assess-voice-call-quality-via-user-feedback\/","title":{"rendered":"TRAI&#8217;s revamped &#8216;MyCall&#8217; app to assess voice call quality via user feedback"},"content":{"rendered":"<p>New Delhi: Telecom consumers frustrated by dropped calls or poor voice quality can now opt for a direct and easy-to-use channel to flag such issues. In a move to strengthen the monitoring of call quality issues, telecom regulator TRAI on Monday launched the new and improved version of the &#8216;MyCall&#8217; mobile application that would enable users to assess voice-calling experience and report problems like call drops, echo and audio delay. <\/p>\n<p>The app, currently available for download on the Google Play Store for Android users &#8211; not yet for Apple devices &#8211; is entirely voluntary, with TRAI making it clear that it does not favour making its use mandatory.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>New Delhi: Telecom consumers frustrated by dropped calls or poor voice quality can now opt for a direct and easy-to-use channel to flag such issues. In a move to strengthen the monitoring of call quality issues, telecom regulator TRAI on Monday launched the new and improved version of the &#8216;MyCall&#8217; mobile application that would enable users to assess voice-calling experience and report problems like call drops, echo and audio delay. The app, currently available for download on the Google Play Store for Android users &#8211; not yet for Apple devices &#8211; is entirely voluntary, with TRAI making it clear that [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[4,60,10],"tags":[],"class_list":["post-1025959","post","type-post","status-publish","format-standard","hentry","category-newspapers","category-telecom-the-economic-times","category-the-economic-times"],"acf":[],"_links":{"self":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/1025959","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/comments?post=1025959"}],"version-history":[{"count":1,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/1025959\/revisions"}],"predecessor-version":[{"id":1025960,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/1025959\/revisions\/1025960"}],"wp:attachment":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/media?parent=1025959"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/categories?post=1025959"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/tags?post=1025959"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}