{"id":1020912,"date":"2026-07-15T07:41:57","date_gmt":"2026-07-15T02:11:57","guid":{"rendered":"https:\/\/telecomlive.in\/web\/?p=1020912"},"modified":"2026-07-15T07:47:18","modified_gmt":"2026-07-15T02:17:18","slug":"route-mobile-inks-deal-to-acquire-heltars-ai-driven-omnichannel-engagement-business","status":"publish","type":"post","link":"https:\/\/telecomlive.in\/web\/2026\/07\/15\/route-mobile-inks-deal-to-acquire-heltars-ai-driven-omnichannel-engagement-business\/","title":{"rendered":"Route Mobile inks deal to acquire Heltar\u2019s AI-driven omnichannel engagement business"},"content":{"rendered":"<p>NEW DELHI: Route Connect, a subsidiary of communications platform-as-a-service (CPaaS) provider Route Mobile, has signed a business transfer agreement (BTA) to acquire Heltar Technologies&#8217; AI-driven omnichannel customer engagement business. <\/p>\n<p>The transaction, structured as a slump-sale, will see Route Mobile gain automated communication workflow capabilities. Heltar\u2019s chatbot and automation capabilities span WhatsApp and RCS, while its no-code, prompt-driven platform enables enterprises to configure and launch new use cases expeditiously.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>NEW DELHI: Route Connect, a subsidiary of communications platform-as-a-service (CPaaS) provider Route Mobile, has signed a business transfer agreement (BTA) to acquire Heltar Technologies&#8217; AI-driven omnichannel customer engagement business. The transaction, structured as a slump-sale, will see Route Mobile gain automated communication workflow capabilities. Heltar\u2019s chatbot and automation capabilities span WhatsApp and RCS, while its no-code, prompt-driven platform enables enterprises to configure and launch new use cases expeditiously.<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[4,60,10],"tags":[],"class_list":["post-1020912","post","type-post","status-publish","format-standard","hentry","category-newspapers","category-telecom-the-economic-times","category-the-economic-times"],"acf":[],"_links":{"self":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/1020912","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/comments?post=1020912"}],"version-history":[{"count":1,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/1020912\/revisions"}],"predecessor-version":[{"id":1020934,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/1020912\/revisions\/1020934"}],"wp:attachment":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/media?parent=1020912"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/categories?post=1020912"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/tags?post=1020912"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}