{"id":1009775,"date":"2026-05-25T09:28:59","date_gmt":"2026-05-25T03:58:59","guid":{"rendered":"https:\/\/telecomlive.in\/web\/?p=1009775"},"modified":"2026-05-25T09:33:29","modified_gmt":"2026-05-25T04:03:29","slug":"ai-performs-best-when-tied-to-workflows-and-data-arun-kumar-parameswaran-evp-md-salesforce-south-asia","status":"publish","type":"post","link":"https:\/\/telecomlive.in\/web\/2026\/05\/25\/ai-performs-best-when-tied-to-workflows-and-data-arun-kumar-parameswaran-evp-md-salesforce-south-asia\/","title":{"rendered":"\u2018AI performs best when tied to workflows and data\u2019: Arun Kumar Parameswaran, EVP &amp; MD, Salesforce, South Asia"},"content":{"rendered":"<p>As Indian enterprises accelerate the shift from AI pilots to production-scale deployment, Salesforce is placing its bets on Agentforce \u2013 a platform designed to embed autonomous AI agents directly into enterprise workflows. These agents go beyond chat-based assistance, with the ability to reason, use enterprise data and execute tasks across functions such as sales, service and operations. In this interview, Arun Kumar Parameswaran, EVP &amp; MD, Salesforce, South Asia, speaks to Sudhir Chowdhary on why India is fast emerging as a key growth market for agentic AI \u2013 and what it means for the next phase of enterprise transformation. Excerpts:<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As Indian enterprises accelerate the shift from AI pilots to production-scale deployment, Salesforce is placing its bets on Agentforce \u2013 a platform designed to embed autonomous AI agents directly into enterprise workflows. These agents go beyond chat-based assistance, with the ability to reason, use enterprise data and execute tasks across functions such as sales, service and operations. In this interview, Arun Kumar Parameswaran, EVP &amp; MD, Salesforce, South Asia, speaks to Sudhir Chowdhary on why India is fast emerging as a key growth market for agentic AI \u2013 and what it means for the next phase of enterprise transformation. Excerpts:<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[63,4,12],"tags":[],"class_list":["post-1009775","post","type-post","status-publish","format-standard","hentry","category-it-2-the-financial-express","category-newspapers","category-the-financial-express"],"acf":[],"_links":{"self":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/1009775","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/comments?post=1009775"}],"version-history":[{"count":1,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/1009775\/revisions"}],"predecessor-version":[{"id":1009776,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/1009775\/revisions\/1009776"}],"wp:attachment":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/media?parent=1009775"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/categories?post=1009775"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/tags?post=1009775"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}