{"id":1008577,"date":"2026-05-19T09:12:46","date_gmt":"2026-05-19T03:42:46","guid":{"rendered":"https:\/\/telecomlive.in\/web\/?p=1008577"},"modified":"2026-05-19T09:17:58","modified_gmt":"2026-05-19T03:47:58","slug":"salesforce-rewrites-roles-amid-ai-shift","status":"publish","type":"post","link":"https:\/\/telecomlive.in\/web\/2026\/05\/19\/salesforce-rewrites-roles-amid-ai-shift\/","title":{"rendered":"Salesforce rewrites roles amid AI shift"},"content":{"rendered":"<p>Bengaluru: In an AI-led overhaul, Salesforce is redesigning roles across the company as it integrates AI agents into daily workflows. \u201cOur focus has been on redesigning every job and reskilling every employee,\u201d said Nathalie Scardino, its president and chief people officer.<\/p>\n<p>The changes are reshaping how work is organised within the company. \u201cTraditional job descriptions no longer exist,\u201d Scardino said. \u201cWork is now outcome-based \u2014 whether it\u2019s renewals, pipeline, or customer experience.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Bengaluru: In an AI-led overhaul, Salesforce is redesigning roles across the company as it integrates AI agents into daily workflows. \u201cOur focus has been on redesigning every job and reskilling every employee,\u201d said Nathalie Scardino, its president and chief people officer. The changes are reshaping how work is organised within the company. \u201cTraditional job descriptions no longer exist,\u201d Scardino said. \u201cWork is now outcome-based \u2014 whether it\u2019s renewals, pipeline, or customer experience.\u201d<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[59,4,10],"tags":[],"class_list":["post-1008577","post","type-post","status-publish","format-standard","hentry","category-it-2-the-economic-times","category-newspapers","category-the-economic-times"],"acf":[],"_links":{"self":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/1008577","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/comments?post=1008577"}],"version-history":[{"count":0,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/1008577\/revisions"}],"wp:attachment":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/media?parent=1008577"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/categories?post=1008577"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/tags?post=1008577"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}