{"id":1006531,"date":"2026-05-02T09:59:25","date_gmt":"2026-05-02T04:29:25","guid":{"rendered":"https:\/\/telecomlive.in\/web\/?p=1006531"},"modified":"2026-05-02T10:31:35","modified_gmt":"2026-05-02T05:01:35","slug":"banks-not-getting-expected-benefits-from-ai-due-to-outdated-systems-mckinsey","status":"publish","type":"post","link":"https:\/\/telecomlive.in\/web\/2026\/05\/02\/banks-not-getting-expected-benefits-from-ai-due-to-outdated-systems-mckinsey\/","title":{"rendered":"Banks not getting expected benefits from AI due to outdated systems: McKinsey"},"content":{"rendered":"<p>New Delhi [India], May 1 (ANI): Banks are failing to unlock the full value of artificial intelligence (AI) despite heavy investments, as they continue to rely on outdated systems and processes, according to a recent report by McKinsey &amp; Company. <\/p>\n<p>The report, titled &#8220;The AI-powered bank: Rewiring for excellence in customer care,&#8221; said that while AI has become a &#8220;centerpiece of investment&#8221; in banking customer operations, the expected gains are not materialising across the industry.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>New Delhi [India], May 1 (ANI): Banks are failing to unlock the full value of artificial intelligence (AI) despite heavy investments, as they continue to rely on outdated systems and processes, according to a recent report by McKinsey &amp; Company. The report, titled &#8220;The AI-powered bank: Rewiring for excellence in customer care,&#8221; said that while AI has become a &#8220;centerpiece of investment&#8221; in banking customer operations, the expected gains are not materialising across the industry.<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[91,4,24],"tags":[],"class_list":["post-1006531","post","type-post","status-publish","format-standard","hentry","category-it-2-the-tribune","category-newspapers","category-the-tribune"],"acf":[],"_links":{"self":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/1006531","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/comments?post=1006531"}],"version-history":[{"count":1,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/1006531\/revisions"}],"predecessor-version":[{"id":1006538,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/posts\/1006531\/revisions\/1006538"}],"wp:attachment":[{"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/media?parent=1006531"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/categories?post=1006531"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/telecomlive.in\/web\/wp-json\/wp\/v2\/tags?post=1006531"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}