AI not causing mass job loss but changing roles and productivity in Indian IT sector: OpenAI-backed ICRIER study claims

Artificial intelligence (AI) is not causing mass job displacement in India’s IT sector. Instead its reshaping work organisation, increasing productivity, and transforming employee roles, according to a new study by the Indian Council for Research on International Economic Relations (ICRIER) backed by OpenAI.

The study, titled “AI and Jobs: This Time Is No Different,” was prepared by surveying 650 IT companies across 10 cities between November 2025 and January 2026. This study offers a detailed assessment of generative AI adoption in India. The research examined shifts in hiring patterns, occupational demand, productivity outcomes, and workforce skilling to provide a data-driven perspective on AI’s actual workplace impact, countering widespread concerns about technology-driven unemployment.