Airtel unveils new AI-powered protection from bank frauds caused by OTP leakages

Telecom major Airtel launched an AI-powered tool that delivers real-time protection to customers against the rapidly growing menace of One-Time Password (OTP)-related bank frauds. This comes at a time when the company is ramping up efforts to combat the menace of spam.

The system identifies potentially risky situations and warns the involved customers. Whenever a bank OTP is detected as fraud during a potentially risky incoming call, Airtel’s AI tool would intervene with a fraud alert check to the customer. This solution is already live in Haryana and the company will roll it out to 100% of its customers over the next two weeks.