AI agents won’t hit IT services pricing yet, says Happiest Minds

Happiest Minds Technologies said concerns about AI agents hurting IT services pricing are premature, adding that deploying such tools still requires integration, workflow and security work from services firms.

Speaking to TNIE, the management of Happiest Minds said while AI and generative AI (GenAI) are becoming part of everyday technology work, they are not yet disrupting the core economics of IT services in the way some market fears indicate.