95% of AI pilots fail to deliver meaningful efficiency, says TCS CEO K Krithivasan

As generative artificial intelligence (GenAI) reshapes how organisations think and act, a stark gap has emerged between promise and performance.

The rise of GenAI represents a fundamental shift. It transforms how enterprises think, make decisions and act. Yet despite this enormous potential, research shows that 95% of enterprise AI pilots have failed to deliver measurable value, K Krithivasan, CEO & Managing Director, Tata Consultancy Services, said in an article on the World Economic Forum (WEF) website.