Zomato CEO defends gig pay model amid criticism over delivery partner earnings

The debate over earnings and working conditions of delivery partners in India’s fast-growing food delivery and quick commerce sectors has intensified, with Zomato CEO Deepinder Goyal’s defence of the company’s gig work model drawing sharp criticism from the Telangana Gig and Platform Workers Association (TGPWA), which has termed the prevailing conditions as “not decent work”.