‘Not decent work’: Gig union slams Zomato CEO over pay and benefits claims

CHENNAI: A fresh row has erupted in India’s gig economy after a workers’ union strongly criticised Zomato CEO Deepinder Goyal’s recent claims on delivery partners’ earnings and working conditions, arguing that the platform’s portrayal of “decent work” does not reflect realities on the ground.

As reports suggested, the Telangana Gig and Platform Workers Association said Zomato delivery partners continue to operate without basic employment protections, including paid leave and social security, and accused the company of overstating both incomes and welfare support.