Apple pushes back as mandatory ‘Sanchar Saathi’ order sparks heated debate

CHENNAI: Apple is preparing to challenge the Indian government’s directive requiring all smartphone manufacturers to pre-install the Sanchar Saathi application on devices sold in the country, setting the stage for a significant confrontation between a global tech giant and New Delhi.

The government’s order, issued last week, mandates that handset makers embed the app within 90 days and ensure it is present even on units already in transit or inventory. Authorities describe Sanchar Saathi as a public-interest tool designed to help users verify device credentials, block stolen phones and report telecom fraud.