Microsoft research ‘exposes’ how AI shopping agents can be easily fooled

Microsoft and Arizona State University researchers have released a study showing that current AI agents, including leading models like GPT-4o and Gemini-2.5-Flash, are vulnerable to manipulation when performing tasks like making purchases on users’ behalf. The research raises concerns about how reliable these autonomous agents will be when working unsupervised, potentially slowing the promised “agentic future” where AI handles complex tasks on its own.

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