BigBasket nears q-commerce pivot, phases out dual-store model

Tata Digital-run BigBasket has nearly completed its transition to a unified quick commerce model, marking a shift away from its earlier dual-store strategy that separated slotted and 10–20-minute deliveries, according to Seshu Kumar Tirumala, Chief Buying and Merchandising Officer.

The platform now operates over 700 mid-sized dark stores and plans to reach 800 by the end of the year. These mid-sized stores, spanning 5,000–6,000 square feet and housing up to 30,000 items,