DigiYatra crosses 16 million users; to expand into border control, hotels

DigiYatra, the government-backed paperless boarding system using facial recognition, has crossed 16 million registered users and enabled over 67 million journeys since its launch in 2022. Currently operational at 15 airports, Suresh Khadakbhavi, CEO of DigiYatra Foundation, outlined the progress and roadmap at PRana 2025: India RISE Story, an event organised by the Public Relations Consultants Association of India (PRCAI). “DigiYatra doesn’t know its customers, but it understands their needs,” he said, adding that passengers retain ownership of their data through secure wallets, with validation done using decentralised protocols.