Enterprises see AI’s main value in better decision-making rather than as an automation tool: Survey

All large enterprises covered in a survey see the main value of artificial intelligence in improving the decision-making process rather than its use as a pure automation tool, a business-to-business publication firm CIO & Leader said on Friday.

Generative AI deployments have grown five times since 2023, transforming creative processes from marketing content to software code, and by the end of 2025, 30% of IT services will be fully automated by AI, the State of Enterprise Technology Survey 2025 said.