‘Flimsy or poorly thought-out applications of AI can lead to unnecessary job losses’

Suresh Narayanan, Chairman and Managing Director of Nestlé India, is set to retire on July 31, bringing to a close nearly a decade at the helm of the company. Mr Narayanan spoke to TNIE about his remarkable journey, the key challenges and milestones during his tenure, and his vision for the future of Nestlé India over the next decade. Excerpt:

Over this 10-year journey at the helm, what were the top three challenges you faced?