Customer service AI startup Decagon raises $131 million
Decagon, a startup providing customer service solutions powered by artificial intelligence, said on Monday it had raised $131 million in a funding round that valued it at $1.5 billion.
The San Francisco company’s Series C round was led by venture capital firms Accel and Andreessen Horowitz, with existing investors A*, Bain Capital Ventures and BOND participating. Avra, Forerunner and Ribbit Capital also took part in the round.
