Mphasis sees sharp surge in AI-led business momentum

Mphasis is seeing tangible business transformation from its artificial intelligence (AI) initiatives, reporting efficiency gains of 20-30% and a clear shift from a people-based services model to a technology-based one, MD & CEO Nitin Rakesh told FE.

He said these improvements are not only changing how the firm delivers services but are also fundamentally reshaping deal structures and client outcomes.