Cybercrime helpline 1930 gets AI upgrade in Karnataka

BENGALURU: In a major step towards enhancing digital crime prevention, the Karnataka State Police have upgraded the cybercrime helpline 1930 with an AI-powered WebBOT, aimed at delivering faster, more efficient responses to victims of online financial fraud.

The WebBOT features a self-service complaint registration system activated via SMS, multilingual support and several advanced tools to assist both citizens and investigators. The upgraded helpline was launched by Director General and Inspector General of Police (DG&IGP) Alok Mohan on Tuesday at the Emergency Response Support System (ERSS) premises in Bengaluru.