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ITNewspapersThe Financial Express

Saying ‘please’ and ‘thankyou’ to ChatGPT? OpenAI CEO Sam Altman says it’s wasting millions in resources

Binu Mathew
By Binu MathewApril 21, 2025

OpenAI CEO Sam Altman recently revealed that people’s polite behavior towards AI chatbots—saying “please” and “thank you”—is costing the company millions of dollars. When one user on X (formerly Twitter) wondered aloud how much money OpenAI loses due to these polite gestures, Altman responded that it amounted to “tens of millions of dollars well spent.”

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