Sebi directs entities to use ‘1600’ phone number series for service calls

With an aim to enhance investor protection and curb financial fraud, markets regulator Sebi on Tuesday directed all its regulated and registered entities to exclusively use the ‘1600’ phone number series for service and transactional voice calls to their existing customers.

This directive aims to enhance investor security by minimising the risk of fraud perpetrated by unscrupulous entities that often use regular 10-digit numbers to disguise their identities.