AI adoption is delivering strong RoI

HCLTech is exploring small language models (SLMs) for select verticals like telecom and manufacturing Vijay Guntur, chief technology officer told Padmini Dhruvaraj. Internally, AI-powered tools have enhanced hiring, document management, and software delivery, achieving up to 40% efficiency gains for the company. Further, AI adoption is delivering strong ROI, particularly in healthcare and drug discovery. HCLTech sees a 5x data revenue opportunity from AI, with strategic investments in data platforms and metadata. Excerpts: