AI-enabled consumer helpline system set up, gives sector-wise analysis of grievances

New Delhi [India], February 7 (ANI): Department of Consumer Affairs has set-up an AI-enabled National Consumer Helpline (NCH) system that offers sector-wise analysis of grievances.

As per a Ministry of Consumer Affairs, Food and Public Distribution release, this new technology-driven approach is aimed at improving the speed and efficiency of resolving consumer issues, particularly in the education sector.