BSNL user base erodes by 3.4 lakh in November as customer migration slows down

NEW DELHI: After gaining customer base for four consecutive months, the State-owned Bharat Sanchar Nigam Limited (BSNL) lost 0.34 million subscribers in November 2024, the Telecom Regulatory Authority of India (TRAI) said. In contrast, private telecom service provider Reliance Jio gained 1.2 million subscribers, while Bharti Airtel and Vodafone Idea lost 1.1 million and 1.5 million customers, respectively.