DigiLocker outage sparks calls for Digital Public Infra backup

The DigiLocker outage, which disrupted digital KYC processes for fintech#fe firms, brokers, and other businesses, has led to calls from companies and tech experts to improve the resilience of digital public infrastructure (DPI) to avoid similar issues in the future.

They said the government should consider implementation of redundancy systems, by developing a backup, or failover system for DigiLocker that ensures that businesses can continue functioning even in case of technical failures.