Ministry of Consumer Affairs and Gupshup launch AI-powered virtual assistant for easy complaint filing

The Ministry of Consumer Affairs has partnered with Gupshup to unveil ‘Jagriti,’ a web-based AI virtual assistant designed to simplify the process of filing consumer complaints. The announcement was made during a press conference today, attended by Pralhad Joshi, Union Minister of Consumer Affairs, Food and Public Distribution, and New and Renewable Energy.