E-commerce firms must ensure transparency, uphold consumer interest: Pralhad Joshi

Minister for Consumer Affairs Pralhad Joshi on Tuesday asserted that e-commerce companies have a significant role to play in ensuring transparent, trustworthy, and safe shopping environment for all consumers.

Speaking at Amazon smbhav Summit, Joshi outlined the government’s all-out efforts to ensure that consumer rights are protected through slew of measures such as Consumer Protection Act, establishment of central consumer protection authority, consumer helplines, and specific rules to protect consumers from unfair trade practices in e-commerce sector.