Airtel sends letter to TRAI: Warns of spam moving to WhatsApp, Google Messages and other OTT apps

Airtel has urged the Telecom Regulatory Authority of India (TRAI) to take action against spam and online fraud conducted through over-the-top (OTT) platforms like WhatsApp, Telegram, Google Messages, Signal and others over telecom networks. According to a report by The Economic Times, the telco has written to TRAI chairman Anil Kumar Lahoti, warning of a “significant risk” that spam could shift to OTT platforms, which are increasingly being used for mainstream marketing and business communications.