OnePlus fined Rs 5,000 for failing to provide user manual to Bengaluru customer

S M Ramesh, a resident of Sanjay Nagar, Bengaluru, was awarded Rs 5,000 by the city’s consumer disputes redressal commission after he complained that OnePlus India Technology Pvt Ltd failed to provide a user manual along with his smartphone.

Ramesh purchased a OnePlus Nord CE 3 for Rs 24,598 but did not receive a user manual with the device. This omission reportedly caused difficulties in locating the phone’s warranty details and the company’s contact information.