IRCTC website faces downtime, users frustrated over booking issues

Indian Railway Catering and Tourism Corporation’s (IRCTC) website was down for an hour on Monday morning, affecting users trying to book tickets online. A message displayed on the website explained that the e-ticketing service was unavailable due to “maintenance activity.”

During the downtime, users attempting to log on to the website saw a message stating, “Due to maintenance activity, e-ticketing service will not be available for next one hour. Please try later.” The message also provided customer care contact numbers and email addresses for users needing to cancel tickets or file a TDR (Ticket Deposit Receipt).