Why Uber’s newly launched loyalty program in India is facing a ‘problem’ in the US

Uber is facing an investigation from the US Federal Trade Commission (FTC). According to documents seen by Bloomberg, the agency is investigating the cab hailing platform’s Uber One subscription service for potential violations of consumer protection laws. The investigation, opened earlier this year, focuses on how users enroll in and cancel the Uber One program. Uber also recently launched this loyalty program in India.