Microsoft denies using customer data to train AI models; says ‘These claims are untrue’

Microsoft has refuted allegations that it uses customer data from its Microsoft 365 applications, such as Word and Excel, to train artificial intelligence models, reports Reuters. Recently, social media users raised concerns about the company’s “connected experiences” feature, claiming it required users to opt out and speculating that the data might be used for AI training. Microsoft has now dismissed these claims, emphasizing its commitment to data privacy.