Repay TV cost back to customer, consumer forum in Sivaganga tells Flipkart

SIVAGANGA: The district consumer disputes redressal commission in Sivaganga recently directed e-commerce company Flipkart to repay the cost of a television back to a petitioner as the company delivered a different model of the same brand.

According to petitioner S Abdul Rahman of Sivaganga, he ordered a 55-inch television of a particular brand on October 7, 2023 in Flipkart and got the television on October 10, 2023, for which he paid Rs 28,647. When the television got repaired in March, 2024, he came to know that he had received a different model of the same brand.

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