Consumer court orders Ola Electric to pay Rs 1.5 lakh as compensation for delaying scooter delivery

KOCHI: The Ernakulam Consumer Disputes Redressal Commission has ordered an electric scooter manufacturer to pay Rs 1.5 lakh as compensation for failing to deliver a pre-booked scooter on time.

The ruling came in response to a complaint filed by Neenu Saseendran, a resident of Aluva, against Ola Electric Technologies, Bengaluru.

According to the complaint, Neenu Saseendran booked an Ola S1 electric scooter in October 2021 by paying an advance amount. On March 17, 2022, Ola Electric informed her via email that the payment window was open, but the Ola S1 model had been discontinued.